Terms of service
LEAPOINT ONE-YEAR LIMITED WARRANTY
Warrantor:
LEAPOINT TECHNOLOGIES LLC, Houston, Texas, USA (“LEAPOINT”)
1. LIMITED WARRANTY
LEAPOINT warrants to the original purchaser that, under normal use and service, this product will be free from defects in materials and workmanship for a period of one (1) year from the original date of purchase.
This warranty applies only to LEAPOINT products purchased from LEAPOINT or an authorized LEAPOINT seller and is subject to the terms, conditions, limitations, and exclusions stated below.
2. WHAT LEAPOINT WILL DO
During the warranty period, if LEAPOINT determines that a product or component has a defect in materials or workmanship covered by this Limited Warranty, LEAPOINT will, at its option:
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repair the defective product or component; or
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replace the defective product or component with the same or a functionally equivalent product or component.
Replacement products or components may be new or refurbished where permitted by applicable law.
Any repaired or replacement product or component will remain covered for the remainder of the original warranty period or for any additional period required by applicable law.
3. WHAT THIS WARRANTY DOES NOT COVER
This Limited Warranty does not cover defects, failures, damage, or other conditions caused by or resulting from:
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improper installation, wiring, connection, removal, operation, or maintenance;
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accident, misuse, abuse, neglect, or improper handling;
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water, moisture, fire, impact, excessive heat, or other external causes;
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incorrect voltage, electrical short circuit, power surge, grounding problems, or vehicle electrical system problems;
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use outside the product's intended specifications or operating conditions;
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modification, alteration, or third-party repair to the extent that such modification, alteration, or repair causes the claimed defect or damage;
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use of incompatible components, accessories, wiring, or equipment where such use causes the claimed defect or damage;
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normal wear and tear;
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cosmetic damage, including scratches, dents, or other appearance-related damage that does not affect product functionality;
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damage occurring during transportation or shipment that is not the responsibility of LEAPOINT; or
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products with a serial number or other product-identification marking that has been removed, altered, or rendered unreadable, where such condition prevents LEAPOINT from reasonably verifying warranty eligibility.
This Limited Warranty does not cover any defect or damage that LEAPOINT reasonably determines is outside the scope of this warranty.
4. INSTALLATION, REMOVAL AND RELATED COSTS
Unless required by applicable law or expressly agreed to in writing by LEAPOINT, this Limited Warranty covers only the warranted LEAPOINT product or component.
It does not cover labor charges, vehicle diagnostic charges, installation or removal costs, reinstallation costs, vehicle modifications, programming charges, towing, transportation, loss of vehicle use, or other third-party charges associated with diagnosing, removing, repairing, replacing, or reinstalling the product.
5. HOW TO OBTAIN WARRANTY SERVICE
To request warranty service, contact the seller from whom the product was purchased or contact LEAPOINT customer support.
You may be asked to provide:
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proof of purchase showing the original purchase date;
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product model and serial number;
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a description of the problem;
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photographs, video, or other information reasonably necessary to diagnose the claimed defect; and
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other information reasonably necessary to verify warranty eligibility.
Please keep your original proof of purchase.
Proof of purchase may be required to verify the original purchase date and warranty eligibility.
Before returning any product to LEAPOINT, obtain return instructions from LEAPOINT or the applicable seller.
6. SHIPPING
Unless otherwise required by applicable law or agreed to by LEAPOINT in writing, the customer is responsible for properly packaging the product and for shipping or delivering it to the designated warranty service location.
LEAPOINT will determine responsibility for return shipping in accordance with applicable law and the circumstances of the warranty claim.
LEAPOINT is not responsible for damage caused by inadequate packaging or improper shipment by the customer.
7. DATA AND USER CONTENT
Some LEAPOINT products may contain software, applications, settings, account information, or user-stored data.
Warranty service may require resetting, updating, repairing, or replacing the product and may result in the loss of stored settings or data.
To the extent reasonably possible, customers should back up important data and remove personal information before submitting a product for service.
LEAPOINT is not responsible for loss of data except to the extent such responsibility cannot be excluded under applicable law.
8. IMPLIED WARRANTIES
To the extent permitted by applicable law, any implied warranties applicable to this product, including any implied warranty of merchantability or fitness for a particular purpose, are limited in duration to the duration of this Limited Warranty.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Nothing in this Limited Warranty excludes or limits any implied warranty or other consumer right that cannot lawfully be excluded or limited.
9. LIMITATION OF DAMAGES
To the extent permitted by applicable law, LEAPOINT will not be liable for incidental or consequential damages arising from the use of, inability to use, installation of, removal of, or failure of the product.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you.
Nothing in this Limited Warranty excludes or limits liability that cannot lawfully be excluded or limited.
10. STATE LAW RIGHTS
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Nothing in this Limited Warranty is intended to restrict any rights available to you under applicable federal, state, or local law.
11. WARRANTY INFORMATION
For warranty service or to obtain a copy of this Limited Warranty, contact:
LEAPOINT TECHNOLOGIES LLC
Houston, Texas, USA
Customer Support: +1 (713) 530-4887
Email: Support@leapoint.us
Mailing Address: 14453 Hillcroft Street, Houston, Texas 77085, USA
Warranty Terms: leapoint.us/pages/warranty
Please keep your proof of purchase.
LEAPOINT
Every Leap Starts at a Point.