PRIVACY POLICY

Last Updated: August 2026

LEAPOINT TECHNOLOGIES LLC (“LEAPOINT,” “we,” “us,” or “our”) respects your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit leapoint.us, place an order, contact Customer Support, request product compatibility assistance, or otherwise use our services.

Our online store is powered by Shopify, which provides the ecommerce platform and related services used to operate leapoint.us.

1. INFORMATION WE COLLECT

Depending on how you interact with LEAPOINT, we may collect:

• name, email address, telephone number, billing address, and shipping address;

• account information and preferences;

• order, transaction, payment confirmation, shipping, return, exchange, and warranty information;

• products viewed, added to cart, or purchased;

• vehicle year, make, model, trim, factory radio, wiring, and other compatibility information;

• product model and serial number;

• photos, videos, screenshots, or technical information submitted for compatibility, installation, troubleshooting, returns, or warranty service;

• IP address, browser, device information, and website activity;

• customer service communications and marketing preferences.

Payment information may be processed directly by Shopify, payment processors, PayPal, banks, or other authorized payment providers. LEAPOINT generally does not store complete payment card numbers.

2. HOW WE USE YOUR INFORMATION

We may use personal information to:

• process payments and fulfill orders;

• arrange shipping and delivery;

• process returns, exchanges, refunds, and warranty claims;

• verify vehicle and product compatibility;

• provide installation and technical support;

• communicate with you regarding orders or Customer Support requests;

• maintain and improve leapoint.us;

• prevent fraud and protect our customers and systems;

• provide marketing or promotional communications where permitted by law; and

• comply with legal, tax, accounting, and regulatory obligations.

3. VEHICLE AND TECHNICAL SUPPORT INFORMATION

Because many LEAPOINT products are vehicle-specific automotive electronics, we may ask you to provide information such as:

• vehicle year, make, model, and trim;

• original dashboard or factory radio photos;

• wiring or connector photos;

• installation photos or videos; and

• product or software information.

We use this information to verify compatibility, assist with installation, diagnose technical issues, and evaluate returns or warranty claims.

Please avoid including unnecessary personal or sensitive information in photos or videos sent to LEAPOINT.

4. SHOPIFY AND SERVICE PROVIDERS

Our store is hosted and supported by Shopify.

Shopify may collect and process personal information in connection with your access to and use of leapoint.us.

We may also share information with service providers that help us operate our business, including:

• payment processors;

• shipping carriers and fulfillment providers;

• customer support providers;

• website and cloud service providers;

• analytics providers;

• advertising and marketing providers;

• fraud prevention services; and

• professional advisers.

These parties may process personal information as reasonably necessary to provide their services or as otherwise permitted by applicable law.

5. COOKIES, ANALYTICS AND ADVERTISING

leapoint.us may use cookies, pixels, analytics tools, and similar technologies to:

• operate the website;

• maintain shopping cart functions;

• remember preferences;

• analyze website traffic;

• improve website performance;

• prevent fraud; and

• measure or personalize advertising.

You may manage certain cookies through your browser settings or privacy controls available on our website.

Disabling certain cookies may affect website functionality.

6. SALE, SHARING AND TARGETED ADVERTISING

LEAPOINT does not sell personal information for money.

However, some advertising or analytics technologies may involve sharing limited information such as device identifiers, browsing activity, or product interactions with advertising or analytics providers.

Under certain U.S. state privacy laws, these activities may be considered a “sale,” “sharing,” or use of personal information for targeted advertising.

Where required by applicable law, you may opt out of these activities through the privacy controls available on leapoint.us.

Where legally required, we may also recognize valid browser-based privacy preference signals, such as Global Privacy Control (GPC).

7. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information when reasonably necessary:

• to Shopify and other ecommerce service providers;

• to payment processors;

• to shipping and logistics providers;

• to technical support and customer service providers;

• to analytics and advertising providers;

• to attorneys, accountants, insurers, or other professional advisers;

• to government authorities when legally required;

• to prevent fraud or protect legal rights; or

• in connection with a merger, financing, acquisition, reorganization, or sale of all or part of our business.

We do not disclose personal information except for legitimate business purposes, with your authorization, or as required or permitted by law.

8. DATA SECURITY AND RETENTION

LEAPOINT uses reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no online system, electronic transmission, or storage method can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to:

• process and maintain orders;

• provide Customer Support;

• manage returns and warranty claims;

• maintain business and accounting records;

• prevent fraud;

• resolve disputes; and

• comply with applicable legal requirements.

9. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have the right to:

• request access to personal information we maintain about you;

• request correction of inaccurate information;

• request deletion of certain personal information;

• request a portable copy of certain information;

• opt out of certain sales, sharing, or targeted advertising; and

• exercise other privacy rights provided by applicable law.

These rights may be subject to legal exceptions.

To submit a privacy request, contact:

Support@leapoint.us

We may need to verify your identity before processing certain requests.

LEAPOINT will not unlawfully discriminate against you for exercising applicable privacy rights.

10. MARKETING COMMUNICATIONS

If you receive promotional emails from LEAPOINT, you may unsubscribe at any time using the unsubscribe link provided in the email.

Even if you opt out of promotional communications, we may still send non-promotional messages relating to:

• orders;

• shipping;

• returns;

• warranty service;

• account security; or

• Customer Support.

11. CHILDREN'S PRIVACY

Our website and products are intended for a general adult audience and are not directed to children under 13.

LEAPOINT does not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review and address the matter as required by law.

12. THIRD-PARTY WEBSITES

leapoint.us may contain links to third-party websites, applications, or services.

LEAPOINT does not control and is not responsible for the privacy, security, or content practices of independent third parties.

We recommend reviewing the privacy policies of third-party services before providing information to them.

13. INTERNATIONAL DATA PROCESSING

LEAPOINT is based in the United States.

If you access leapoint.us from outside the United States, personal information may be transferred to or processed in the United States or other countries where Shopify, LEAPOINT, or our service providers operate.

Where required by applicable law, we will take appropriate measures regarding international data transfers.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in:

• our business;

• website features;

• service providers;

• products and services; or

• applicable laws.

The current version will be posted on leapoint.us with an updated revision date.

15. CONTACT US

For questions about this Privacy Policy or to exercise applicable privacy rights, please contact:

LEAPOINT TECHNOLOGIES LLC
Houston, Texas, USA

Email: Support@leapoint.us
Customer Support: +1 (713) 530-4887
Mailing Address: 14453 Hillcroft Street, Houston, Texas 77085, USA
Website: leapoint.us

LEAPOINT
Every Leap Starts at a Point.